Roof Claim Answers

Can I claim hail damage twice?

Short answer. You can file a new claim for damage from a new hailstorm, even on a roof that was claimed before, but you cannot be paid twice for the same damage. If you took an earlier hail payment and never replaced the roof, the insurer can deduct or exclude that old damage, and some insurers add an exclusion or switch the roof to actual cash value after an unrepaired claim.

Three common situations

A supplement is not a second claim

If damage from the same storm was missed the first time, such as a slope, gutters or decking found during tear off, that goes back to the insurer as a supplement or a reopened claim, not as a new claim. It does not mean a second deductible.

Two storms before any repair

North Georgia can see more than one hail event in a season. If both damaged an unrepaired roof, the insurer may treat them as two losses with two deductibles. Choosing the right date of loss matters; check the storm history for your address on northgeorgiahailmap.com.

Will two claims hurt your policy?

Georgia law generally bars an insurer from refusing to renew solely because of two or fewer claims in 36 months that were not caused by your negligence. Rates and discounts may still change.

The simplest advice

If you are paid for a roof, replace it. Keeping the money and the damaged roof makes every future claim harder.

More: choosing the date of loss and roof supplements.

In depth

What counts as wind damage on a shingle roof, and how do I document it for a claim?How wind damages shingles: creases, broken seals, lifted and missing tabs, ridge caps, what wind speeds in repWhat does my insurance policy require me to do to protect my roof after storm damage?Your duty to mitigate after roof storm damage: reasonable emergency repairs, tarping basics, receipts and photWhat size hail damages a roof?What penny, quarter, golf ball and larger hail usually do to shingles, metal roofs and gutters, and how radar

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