Roof Claim Answers

Can you file a claim for mold?

Short answer. Yes, you can file a homeowners claim for mold, and it is most likely to be paid when the mold came from a sudden covered water event, such as storm damage to the roof or a burst pipe. File it as a claim for the water event and what it caused, with photos, dates and proof you acted quickly.

Step by step

  1. Stop the water. Tarp a damaged roof or shut off a broken supply line. Insurers expect reasonable steps to prevent more damage.
  2. Document before cleanup. Photos and video of the mold, the stains, the leak source and any roof damage outside. Note the date you discovered it.
  3. Identify the cause and date. If a storm opened the roof, find the storm date. See date of loss.
  4. Report the claim. Describe the water event first, then the mold that followed, and get a claim number.
  5. Keep the evidence. Hold on to removed drywall and insulation, or photograph it well, until the adjuster sees it or approves disposal.
  6. Get a remediation estimate. A written scope covering containment, removal, cleaning and clearance testing.
  7. Meet the adjuster. Show the source and the timeline, and ask how much of the cost falls under any mold limit.

Why mold claims get denied

When the mold came from the roof, the roof damage and the interior damage are usually one claim with one deductible. See interior water damage from roof leaks.

In depth

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