Roof Claim Answers

Does homeowners insurance cover ceiling leaks?

Short answer. It depends on where the water comes from and how fast it happened. A ceiling leak from a sudden burst pipe or from a roof opening made by wind or hail is usually covered, while a leak from worn shingles, a slow plumbing drip or an AC drain that overflowed for weeks usually is not, although some policies still pay the resulting interior damage.

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How coverage usually breaks down

A sudden plumbing failure is commonly covered for the damage it causes, including opening the ceiling to reach it. A storm-damaged roof is covered for both the roof repair and the interior. A worn-out roof, a failed pipe boot, condensation and slow seepage are treated as maintenance. Many policies exclude water that leaked repeatedly over weeks or months, so a stain that has been growing since last spring is a harder claim than a fresh one.

What to do today

Put a bucket under the drip, turn off power to any wet light fixture, and photograph the stain, the attic above it if you can safely look, and the outside of the roof. Note the date and weather. Then report the claim and call a roofer for any rain-related leak. See interior water damage from roof leaks and wear and tear versus storm damage.

In depth

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