Roof Claim Answers

Does insurance cover ice storm damage?

Short answer. Generally yes. Standard homeowners policies cover damage from the weight of ice, snow or sleet, from trees and limbs that fall under the ice, and usually from water that backs up behind an ice dam and leaks inside. Common limits apply to fences and patios hurt by freezing, frozen pipes in a house that was not kept heated, and roof problems that already existed.

What North Georgia ice storms usually break

Georgia rarely gets deep snow, but freezing rain is a different story. A coating of glaze adds heavy weight to pine and oak limbs, and the damage that follows is mostly falling wood: punctured roofs, crushed gutters, bent fascia, broken fences and downed service lines.

How the policy treats each piece

After the storm

Stay away from downed lines and wait for the ice to melt before anyone climbs a roof. Photograph the damage, stop water from coming in, keep receipts, and report the claim promptly with the storm date. Read our pages on your duty to tarp and mitigate and on interior water damage. Ice damage usually falls under your regular all other perils deductible rather than a wind and hail deductible, but confirm on your declarations page.

In depth

What size hail damages a roof?What penny, quarter, golf ball and larger hail usually do to shingles, metal roofs and gutters, and how radar What counts as wind damage on a shingle roof, and how do I document it for a claim?How wind damages shingles: creases, broken seals, lifted and missing tabs, ridge caps, what wind speeds in repWhat does my insurance policy require me to do to protect my roof after storm damage?Your duty to mitigate after roof storm damage: reasonable emergency repairs, tarping basics, receipts and phot

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