Does insurance pay depreciation, and how do you get it paid?
Short answer. Insurance pays depreciation when you have replacement cost coverage and you complete the repair or replacement, usually within the policy's time limit. To get it paid, finish the work, send the adjuster the contractor's final invoice and any requested photos, make sure the invoice matches the approved scope, and follow up in writing until the check is issued.
Step by step
- Confirm it is recoverable. On the estimate summary, find the recoverable depreciation amount. If the roof lines say non-recoverable, read your roof endorsement.
- Know the deadline. Look for the time limit in the loss settlement section or the cover letter, and request an extension in writing before it runs out if you need one.
- Sign a contract that matches the scope. The insurer pays up to what you actually spend, so a contract missing items can cost you depreciation.
- Document hidden damage. If the crew finds rotted decking or an extra layer, photograph it before it is covered and submit a supplement.
- Submit the final invoice. Send it with completion photos and the claim number. Some insurers also want a certificate of completion.
- Confirm receipt. Ask the adjuster in writing to confirm and give a payment date.
- Handle the check. If your mortgage company is named, start the endorsement process right away; see mortgage company checks.
Common reasons it gets delayed
- The invoice does not match the estimate's line items.
- Photos of the completed roof are missing.
- A supplement is still under review.
- The file was reassigned to a new adjuster.
If the insurer will not pay
Ask for the reason in writing. If the work is done and documented, cite the policy's replacement cost provision and the date you submitted proof. Georgia's claim rules require payment within 10 days once coverage is confirmed and the amount is determined and not in dispute, and persistent refusals can be taken to the Commissioner. More detail is in recoverable depreciation.