Roof Claim Answers

How do you prove a hail storm caused the damage on an insurance claim?

Short answer. Tie the damage to one storm with three kinds of evidence: weather records showing hail of meaningful size near your address on that date, collateral dents on soft metals that match that size, and fresh, consistent hits on the roof. Adjusters approve claims when the storm, the hail size and the damage all line up.

Weather records

Carriers buy weather reports too, so expect them to check the date you give.

Collateral evidence

Soft metals record hail size. Measure the dents on a gutter, downspout or vent cap; dents about an inch across suggest hail of roughly that size. Spatter marks, clean spots knocked into dirt or oxidation on painted surfaces, show direction and freshness but fade within weeks.

Roof evidence

Hail hits are random, concentrated on slopes facing the storm, and fresh: dark asphalt exposed, granules in the gutters, a soft spot under the hit. Old bruises weather to gray. If the hits look older than the storm you reported, the claim stalls; see hail versus wear.

When two storms come close together

Georgia springs sometimes bring hail days a week or two apart. Report the one the evidence matches, and if both hit, ask how your policy treats separate occurrences and deductibles. Our date of loss page explains.

Neighbors are evidence too

Your neighbor's new roof is not proof for yours, but photos of dented cars, gutters and mailboxes up and down the street on storm day help show the storm hit your block hard.

In depth

What size hail damages a roof?What penny, quarter, golf ball and larger hail usually do to shingles, metal roofs and gutters, and how radar What counts as wind damage on a shingle roof, and how do I document it for a claim?How wind damages shingles: creases, broken seals, lifted and missing tabs, ridge caps, what wind speeds in repHow do I choose the date of loss for a roof claim, and what if two storms hit close together?How to pick and verify the date of loss for a roof claim with weather records, what to do when two storms hit

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