Roof Claim Answers

How does homeowners insurance pay claims on older roofs?

Short answer. On an older roof, a covered claim is usually still paid, but often for less: insurers deduct more depreciation as the roof ages, and many policies switch older roofs to actual cash value or a payment schedule that pays a shrinking percentage each year. Your declarations page and endorsements show which rule applies.

Two houses can take identical hail damage and receive very different checks, simply because one roof is 6 years old and the other is 18. The difference comes from how the policy settles roof losses.

The three common settlement methods

How depreciation is usually figured

Adjusters typically compare the roof's age with an assumed life expectancy. A 15 year old roof on a 25 year assumption might be depreciated around 60 percent, though insurers use their own tables and may adjust for condition. Those inputs are worth checking: the actual install year, the product's real life expectancy, and whether the roof was in good shape before the storm all move the number.

What this means for timing

Each year an older roof ages, a future claim pays less under ACV terms or a payment schedule. If a storm already damaged your roof, waiting does not help you. Report it while the evidence is fresh, and if the claim is paid on replacement cost terms, finish the work within the policy's time limit so you can recover the depreciation.

In depth

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