Roof Claim Answers

Will house insurers make you replace an old roof?

Short answer. They cannot force you to replace it, but they can make replacement a condition of keeping or getting coverage. After an inspection, an insurer may send a letter requiring repairs or a new roof by a deadline, or non-renew the policy, and if you have a mortgage, the lender's requirement to keep coverage effectively forces the decision.

What these letters usually say

A typical letter lists conditions found during an exterior or aerial inspection, such as missing shingles, granule loss, moss, tarps, patched areas or debris, and gives a date to correct them. Some letters say repair; others say replace. Some say coverage will continue, but with the roof paid only at actual cash value.

How to respond

  1. Ask for the photos and report. Aerial images can be outdated or misread, and a shadow or a tree limb sometimes looks like damage.
  2. Get a roofer's inspection. If repairs address every listed item, the insurer may accept a repair invoice with photos instead of a new roof.
  3. Check for storm damage. If a recent storm damaged the roof, file a claim while the current policy is active.
  4. Ask for more time in writing if you need it to get bids or financing. Many insurers grant reasonable extensions.
  5. Shop at the same time, so you are not without coverage if the insurer will not budge.

What a replacement costs

A typical full replacement in North Georgia runs roughly $8,000 to $16,000, with small roofs around $7,000 to $11,000 and large or steep, complex roofs costing more. Financing is common when a deadline arrives unexpectedly.

See roof age and insurance and Robust Roofing's Georgia roof replacement cost page.

In depth

What is a cosmetic damage exclusion on a roof, and does my policy have one?What a cosmetic damage exclusion says, why it hits metal roofs hardest, how to find one in your Georgia policyHow does my roof's age affect my homeowners insurance in Georgia?Older roofs and Georgia insurance: inspections at renewal, ACV roof endorsements, nonrenewal notice rules thatHow does a percentage wind and hail deductible work, and how do I calculate mine?Percentage vs flat deductibles: how a wind and hail deductible is computed from Coverage A, where it sits on y

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