Roof Claim Answers

How do I know if my roof is covered by insurance?

Short answer. Get your complete policy, not just the declarations page, and check four things: that the dwelling is covered for wind and hail, how the roof is valued, which deductibles apply, and whether any endorsement limits roof coverage. Then ask your agent to confirm in writing. Whether a particular roof problem is covered also depends on the cause, which an inspection can establish.

Step 1: Get the right documents

The declarations page summarizes limits and deductibles but not the rules. Ask your agent or the insurer's website for the full policy form and every endorsement listed on the declarations page.

Step 2: Check the basics

Step 3: Find roof-specific endorsements

Search the endorsements for words like roof surfacing, payment schedule, actual cash value, cosmetic, or roof exclusion. Any of these changes what a roof claim pays.

Step 4: Ask your agent these questions

  1. Is my roof paid at replacement cost or actual cash value?
  2. Does a roof payment schedule apply, and what percentage would it pay at my roof's age?
  3. What is my wind and hail deductible in dollars?
  4. Do I have ordinance or law coverage, and how much?
  5. Is cosmetic damage excluded?

Ask for the answers by email so you have them in writing.

Step 5: Know whether you have covered damage

Even a good policy only pays for covered causes. A roof inspection after a storm tells you whether there is hail or wind damage, or only age. See what adjusters look for, ACV vs RCV and payment schedules.

In depth

How does a roof payment schedule endorsement change what insurance pays for my roof?Roof surfacing payment schedules and ACV roof endorsements explained, with a worked example showing how roof aDoes homeowners insurance cover a roof replacement?When a homeowners policy pays for a new roof, when it pays only for repairs, and why an old, worn roof never qDoes homeowners insurance cover interior water damage from a roof leak?When interior damage from a roof leak is covered: storm openings, gradual leak exclusions, mold limits, and wh

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