Roof Claim Answers

Who do you pay your insurance deductible to?

Short answer. You pay the deductible to whoever does the repair, not to your insurance company. The insurer has already subtracted it from your claim payment, so your contractor's price includes it and you pay it from your own funds, typically on the schedule in your contract.

When it is usually due

Payment schedules vary by contractor. Common arrangements include a deposit at signing or material delivery, with the balance at completion. On insurance roof jobs, the first insurance check often covers the deposit, and your deductible is due with the balance. Read the schedule in your contract before signing and make sure it is in writing.

How to pay safely

What if you cannot pay it all at once?

Many roofers offer financing for the deductible and any upgrades. That is legal. What is not legal in Georgia is a contractor waiving, absorbing or rebating the deductible, or inflating the estimate to hide it. See can a roofer pay your deductible.

What if you do not repair?

If you keep the money and do not repair, you simply receive the payment minus the deductible, and any recoverable depreciation stays with the insurer. If you have a mortgage, the lender may require the repairs. See mortgage company insurance checks.

In depth

What is a cosmetic damage exclusion on a roof, and does my policy have one?What a cosmetic damage exclusion says, why it hits metal roofs hardest, how to find one in your Georgia policyHow does my roof's age affect my homeowners insurance in Georgia?Older roofs and Georgia insurance: inspections at renewal, ACV roof endorsements, nonrenewal notice rules thatHow does a percentage wind and hail deductible work, and how do I calculate mine?Percentage vs flat deductibles: how a wind and hail deductible is computed from Coverage A, where it sits on y

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