Roof Claim Answers

How do you request recoverable depreciation from your insurance company?

Short answer. Send your adjuster or the claims department a short written request with your claim number, the date the work was finished, the final invoice and completion photos, and ask them to release the recoverable depreciation. Keep a copy, follow up if you hear nothing within about two weeks, and ask for a written explanation of any amount withheld.

What to put in the request

  1. Policy number, claim number and date of loss
  2. The date the repair or replacement was completed
  3. The total actually paid or owed to the contractor
  4. One sentence asking for release of recoverable depreciation and any approved supplements
  5. Attachments: final invoice, photos and any permit sign off

Where to send it

Use the channel the insurer named in its estimate letter: the adjuster's email, the claim portal or the claims mailbox. A portal upload is fine, but also send an email so you hold a dated record of what was sent and when.

If it stalls or comes back short

Your contractor can often send the package for you, but the request belongs to you as the policyholder. If a mortgage company is on the policy, expect its name on this check too.

In depth

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