Roof Claim Answers

Is water damage in walls covered by insurance?

Short answer. It is covered when the water came from a sudden, covered event, such as a burst pipe, an appliance line that split, or a storm that damaged the roof, siding or a window. It is usually not covered when water seeped into the wall slowly over weeks or months from a dripping fitting, failed caulk, missing flashing or condensation. Because walls hide water, how long it ran is often the central question.

How water gets into walls

How the adjuster judges it

Finding hidden water

Moisture meters and thermal cameras can map wet areas without opening walls. Once a wall is confirmed wet, drywall and insulation are usually cut out so the cavity can dry. Ask your adjuster to see it before major demolition when it is safe to wait, and photograph the inside of the wall before it is closed.

Storm-related wall leaks

If wind or hail damaged the roof, flashing or siding, include the wall damage in the same claim as the exterior damage. Dated photos of the exterior damage tie the interior water to the storm. See interior water damage from roof leaks and wind damage claims.

In depth

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