Roof Claim Answers

How do insurance policies define storm damage?

Short answer. Most homeowners policies do not use storm damage as a defined term. Instead they cover specific causes of loss, such as windstorm or hail, lightning, the weight of ice, snow or sleet, and falling objects, and they exclude others that storms bring, especially flood and surface water. Whether storm damage is covered depends on which of those causes did the damage.

Terms you will see in a policy

Why the definitions matter

The cause decides the deductible, the endorsements that apply and whether the loss is covered at all. Water through a roof torn by wind is covered; the same amount of water rising through the floor is flood. A tree that falls in the yard is not a loss to the house; a tree that falls on it is.

The insurer's meaning versus the everyday one

A news report may call an event a storm, but your policy asks what physically caused the damage. That is why adjusters look for crease lines from wind, bruises from hail and water lines from flooding, and why your documentation should show the cause, not just the damage. See hail versus wear and interior water damage.

In depth

Does homeowners insurance cover a roof replacement?When a homeowners policy pays for a new roof, when it pays only for repairs, and why an old, worn roof never qWhat is a cosmetic damage exclusion on a roof, and does my policy have one?What a cosmetic damage exclusion says, why it hits metal roofs hardest, how to find one in your Georgia policyHow does my roof's age affect my homeowners insurance in Georgia?Older roofs and Georgia insurance: inspections at renewal, ACV roof endorsements, nonrenewal notice rules that

People also ask