Roof Claim Answers

What kind of water damage does homeowners insurance cover?

Short answer. Homeowners insurance generally covers water damage that is sudden and accidental, such as a burst pipe, a ruptured water heater, or rain pouring in after hail or wind breaks the roof. It generally excludes flooding and rising surface water, sewer backup unless you add an endorsement, and slow leaks or seepage that went on for weeks.

Usually covered

Usually excluded

The Georgia twist: equipment in the attic

Many Georgia homes have the furnace or air handler in the attic. A condensate line that clogs and suddenly overflows is often treated as a sudden discharge, while a drain pan that dripped for months is seepage. That means a ceiling stain under the air handler is not always a roof leak, and filing a roof claim for it can end in a denial. Find the source first.

What decides your claim

Three things: what caused the water, how fast it happened, and what you did once you knew. Stop the water, photograph everything before cleanup, keep receipts for drying equipment, and report promptly. The adjuster will ask when you first noticed it.

More: interior damage from a roof leak and your duty to stop further damage.

In depth

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