Roof Claim Answers

Why are insurance companies requiring new roofs?

Short answer. Roofs drive a large share of homeowners claim costs, especially from hail and wind, and older roofs fail more often and cost more per claim. Insurers are responding by declining older roofs, requiring replacement to renew, or switching older roofs to actual cash value or payment schedule settlements.

The reasons behind it

What it looks like in practice

How to respond

  1. Ask what triggered the requirement: age alone, or a specific condition in their photos.
  2. Get an independent roof inspection. If the roof is sound, a written condition report with photos can sometimes satisfy the insurer.
  3. If there is real storm damage, a claim may be the right path. See roof age and insurance.
  4. Shop other carriers through an independent agent, since age cutoffs vary.

Check the notice for the deadline and ask your agent how much time you have before the policy ends.

In depth

How do I spot a storm chaser roofing scam in Georgia, and what are my rights?Storm chaser red flags, what Georgia licenses for roofers, the deductible rebate ban, and your right to cancelHow do you file a roof insurance claim?The roof claim process in order: inspection, reporting, the adjuster visit, the estimate, supplements, the firWhat should you do after a hail storm hits your house?A checklist for the first days after hail: safety, photos of hailstones and soft metals, leaks and tarps, stor

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