Roof Claim Answers

Will insurance pay for storm damage, and when does the money arrive?

Short answer. If the storm damage is covered, the insurer pays in stages: a first check for the actual cash value minus your deductible once the estimate is approved, then any withheld depreciation and approved supplements after the repairs are done. Checks usually name you and your mortgage company, and the lender may release funds in installments as the work progresses.

The payment sequence

  1. Advance payments: for emergency living costs or mitigation, some insurers pay quickly on request.
  2. First payment: actual cash value minus the deductible, usually days to a few weeks after the estimate. Georgia's claim rule generally expects payment within 10 days once the amount is agreed.
  3. Mortgage company: if it is named, you endorse the check and send it to the loss draft department, which may release funds in stages after inspections.
  4. Supplements: paid when approved, often near completion.
  5. Recoverable depreciation: paid after you submit the final invoice and proof of completion, within the policy's time limit.

What slows the money down

Plan your contract around it

Match your roofer's payment schedule to when insurance money actually arrives, with a deposit from the first check and the balance when the depreciation is released. Avoid paying in full upfront. See mortgage company checks and recoverable depreciation.

When it does not pay

Flood, wear, neglect and damage under the deductible are the usual reasons. A denial letter should cite the policy language; see claim denied.

In depth

What do you do when your roof insurance check names your mortgage company?Why roof claim checks name your mortgage lender, how loss draft departments endorse and release the money, whaWhen does insurance pay overhead and profit on a roof claim?Overhead and profit (O&P) on roof claims: why estimate prices exclude it, when carriers usually pay it for genHow do you read an Xactimate roof estimate from your insurance company?Reading an Xactimate roof estimate: line items, SQ, LF and EA units, remove vs replace, waste, regional monthl

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