Roof Claim Answers

Can my insurance company make me get a new roof?

Short answer. No insurer can force you to replace your roof, but it can make continued coverage depend on it: it may decline to renew, limit the roof to actual cash value, or exclude roof damage. If coverage lapses and you have a mortgage, the lender can buy expensive force placed insurance and bill you. So the real choice is between replacing, repairing to the insurer's satisfaction, or finding another carrier.

What the insurer can do

Georgia law limits the reasons an insurer can cancel a policy in the middle of its term, so most roof driven actions happen at renewal.

What happens if you refuse

  1. The policy ends at renewal.
  2. If you have a mortgage, the lender is notified and will require proof of new coverage.
  3. Without it, the lender buys force placed coverage, which typically costs much more and mainly protects the lender's interest, not your belongings or liability.

Better options

Keep it in writing

Ask the agent to confirm the deadline and what proof will satisfy the insurer by email. If you replace, send the invoice and roof year before the deadline so the renewal is issued on time.

In depth

What is a cosmetic damage exclusion on a roof, and does my policy have one?What a cosmetic damage exclusion says, why it hits metal roofs hardest, how to find one in your Georgia policyDoes homeowners insurance cover a roof replacement?When a homeowners policy pays for a new roof, when it pays only for repairs, and why an old, worn roof never qHow does a percentage wind and hail deductible work, and how do I calculate mine?Percentage vs flat deductibles: how a wind and hail deductible is computed from Coverage A, where it sits on y

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