Roof Claim Answers

A tree fell on your house: does homeowners insurance cover it, and what do you do first?

Short answer. Homeowners insurance usually covers a tree that falls on your house, including removing it from the structure and repairing the roof and interior. The first steps are safety, photos, a tree service to lift it off, an emergency tarp, and a prompt report to your insurer with the date and cause.

The first hour

  1. Get everyone out of rooms under the impact. Ceilings and framing can fail after the fact.
  2. Stay away from power lines. Call the utility if any are down or touching the tree.
  3. Shut off gas if you smell it, and leave.
  4. Photograph and video from every angle outside and inside, including the stump or break point.

The first day

  1. Call a tree service experienced with trees on structures. Large trees may need a crane. Removing the tree from the house is part of the covered claim.
  2. Get the roof tarped as soon as the tree is off. See emergency tarping.
  3. Report the claim. Give the date, the storm and photos. Ask whether an adjuster or engineer will inspect before the structural repair.
  4. Start drying any wet interior areas.

What the claim should include

If the framing is cracked, a structural repair plan may be required by the building department. See how to file a roof claim.

In depth

What does my insurance policy require me to do to protect my roof after storm damage?Your duty to mitigate after roof storm damage: reasonable emergency repairs, tarping basics, receipts and photHow do I choose the date of loss for a roof claim, and what if two storms hit close together?How to pick and verify the date of loss for a roof claim with weather records, what to do when two storms hit What counts as wind damage on a shingle roof, and how do I document it for a claim?How wind damages shingles: creases, broken seals, lifted and missing tabs, ridge caps, what wind speeds in rep

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