Roof Claim Answers

Who pays if there is a roofing accident at my house?

Short answer. If a roofer's worker is hurt at your house, the contractor's workers' compensation insurance should pay, and if the crew damages your home or a neighbor's property, the contractor's general liability insurance should pay. Problems start when the contractor is uninsured: an injured worker or a damaged neighbor may then look to your homeowners liability coverage. Verify both policies before work starts.

The two policies that matter

Where homeowners get exposed

Protect yourself before the job

  1. Ask for certificates of insurance for workers' comp and general liability, sent directly by the contractor's insurance agent.
  2. Check that the policy dates cover your job and the named insured matches the company on your contract.
  3. Ask whether the crew is employed by the contractor or subcontracted, and whether subcontractors carry their own coverage.
  4. Make sure the contract makes the contractor responsible for jobsite damage and cleanup.

If damage happens, photograph it right away and notify the contractor in writing. For more on vetting contractors after a storm, see storm chaser scams.

In depth

What should you do after a hail storm hits your house?A checklist for the first days after hail: safety, photos of hailstones and soft metals, leaks and tarps, storHow do you file a roof insurance claim?The roof claim process in order: inspection, reporting, the adjuster visit, the estimate, supplements, the firHow do I spot a storm chaser roofing scam in Georgia, and what are my rights?Storm chaser red flags, what Georgia licenses for roofers, the deductible rebate ban, and your right to cancel

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