Roof Claim Answers

Does a public adjuster do a roof inspection?

Short answer. Yes, a public adjuster usually inspects the roof and the rest of the property before deciding to take a claim, but that inspection is the first step toward a percentage-fee contract. If you only need to know whether storm damage exists and what the repair requires, a free roof inspection from a qualified roofer answers that without signing anything.

What a public adjuster inspection covers

How it differs from a roofer's inspection

A roofer focuses on the roof system: whether the shingles are repairable, what a replacement actually requires under the building code and the manufacturer's instructions, and what the job will cost. That is the information an insurer's estimate is measured against. A public adjuster focuses on the whole policy and the negotiation. On a roof-only claim, the roofer's documentation is usually what changes the outcome. See what roof adjusters look for.

Before you let anyone on the roof

  1. Ask whether signing anything is required to receive the inspection findings and photos.
  2. Ask for copies of every photo taken, with dates.
  3. Check the license on the Georgia Commissioner's website.
  4. Do not sign a contract on the driveway. Read it at the table, and understand the fee and cancellation terms first.

To understand who can negotiate for you and who can only document, read public adjuster vs roofer in Georgia. If the insurer's own adjuster is coming, see how to prepare for the adjuster inspection.

In depth

What is a hail test square, and how many hits does a roof need?How adjusters use 10 by 10 test squares to count hail hits per slope, why 8 to 10 hits is a carrier guideline,How should you prepare for the insurance adjuster's roof inspection?What to gather before the roof adjuster arrives, who should be there, what to say and not say, and what not toWhy did my insurance company send an engineer to inspect my roof?Why insurers hire engineers on roof claims, what the reports address (cause, timing, functional damage, wear)

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