Roof Claim Answers

What should a roof inspection report for an insurance company include?

Short answer. A useful report identifies the property and date of loss, shows overview and close-up photos of every slope with test squares or marked damage, notes collateral damage, gives roof measurements and pitch, and states the condition and recommended scope. Plain facts and clear photos carry more weight with an insurer than sales language.

For a storm claim

For an underwriting or renewal requirement

When an insurer asks for proof of roof condition, it usually wants a condition statement, overall photos, the roof's age and estimated remaining life, and a list of any repairs completed with dates. If the roof was replaced, include the permit or final inspection and the invoice.

What weakens a report

Blurry photos, no way to tell which slope is which, claims of damage the photos do not show, and inflated language. Adjusters read many contractor reports, and a measured one is taken more seriously. In Georgia, a contractor may document and estimate but cannot negotiate your claim as your public adjuster, so the report should inform, not argue. See also what roof adjusters look for.

In depth

Why did my insurance company send an engineer to inspect my roof?Why insurers hire engineers on roof claims, what the reports address (cause, timing, functional damage, wear) What is a hail test square, and how many hits does a roof need?How adjusters use 10 by 10 test squares to count hail hits per slope, why 8 to 10 hits is a carrier guideline,How do you ask your insurance company to reinspect your roof?When a second roof inspection makes sense, how to request it in writing, what evidence to send, who should att

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