Roof Claim Answers

Does insurance cover roof and chimney repair?

Short answer. Insurance covers roof and chimney repairs when a sudden event caused the damage, such as lightning, wind, a falling tree, or hail damaging a chimney cap or flashing. It does not cover crumbling mortar, a cracked crown, or flashing that simply wore out, because those are maintenance items.

Typically covered

Typically excluded

Chimneys during a roof replacement

When a covered claim replaces the roof, the estimate should include new step flashing, reuse or replacement of counter flashing, and a cricket where code calls for one; building codes generally require a cricket on the uphill side of chimneys wider than 30 inches. Whether the policy pays for code required additions depends on ordinance or law coverage. Check the lines with how to read an Xactimate estimate.

How to tell storm damage from wear

Fresh damage looks fresh: bright bent metal, clean brick breaks, debris on the roof. Wear looks gradual: rust, crumbling mortar, staining that grew over months. Photos taken right after the storm make the difference. Robust Roofing's guide to chimney flashing leaks explains what a lasting fix looks like.

In depth

What is a cosmetic damage exclusion on a roof, and does my policy have one?What a cosmetic damage exclusion says, why it hits metal roofs hardest, how to find one in your Georgia policyHow does a roof payment schedule endorsement change what insurance pays for my roof?Roof surfacing payment schedules and ACV roof endorsements explained, with a worked example showing how roof aHow does a percentage wind and hail deductible work, and how do I calculate mine?Percentage vs flat deductibles: how a wind and hail deductible is computed from Coverage A, where it sits on y

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