Roof Claim Answers

What is the roof replacement insurance process from start to finish?

Short answer. The process runs: storm, inspection, claim filed, adjuster visit, estimate and first payment, contract and scheduling, installation, final invoice, and release of withheld depreciation. For a straightforward claim in Georgia, the whole thing often takes one to three months, while the installation itself usually takes one day.
  1. Storm (day 0). Note the date and photograph visible damage from the ground.
  2. Inspection (days 1 to 7). A roofer checks every slope, the soft metals, and the attic, and tells you whether there is claimable damage.
  3. Claim filed (as soon as damage is confirmed). Report the date of loss and a description, and get a claim number.
  4. Adjuster inspection (often 1 to 3 weeks after filing). Longer after big regional storms. Have your roofer there.
  5. Estimate and decision (days to 2 weeks after inspection). The estimate lists what is approved, the depreciation, and your deductible.
  6. First payment (shortly after the estimate). Actual cash value minus the deductible. Lender endorsement can add time.
  7. Scope review and supplement (1 to 3 weeks). Your roofer flags missing items with documentation.
  8. Contract, color selection, and HOA approval (1 to 3 weeks). HOA review can be the slowest part in some neighborhoods.
  9. Installation (usually 1 day for an average home). Hidden decking damage is photographed and replaced.
  10. Final invoice (within days of completion). Completion photos and the invoice go to the insurer.
  11. Depreciation and supplements released (commonly 1 to 4 weeks). Then the final payment to the roofer and your warranty paperwork.

Georgia specifics worth knowing

For durations in more depth, see the Georgia roof claim timeline, and for the claim decision itself, what adjusters look for.

In depth

How do you file a roof insurance claim?The roof claim process in order: inspection, reporting, the adjuster visit, the estimate, supplements, the firShould you call your insurance company or a roofer first after a storm?Why a roof inspection usually comes before reporting a claim, how reported losses reach your C.L.U.E. history,How do I spot a storm chaser roofing scam in Georgia, and what are my rights?Storm chaser red flags, what Georgia licenses for roofers, the deductible rebate ban, and your right to cancel

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