Roof Claim Answers

What happens if you overpay your insurance deductible?

Short answer. On a homeowners claim you do not pay the deductible to the insurer, so an overpayment usually means you paid your contractor more than your share, for example paying the deductible twice or covering costs the insurer later paid through a supplement. Ask for a reconciled final invoice showing every insurance payment and every payment you made, and request a refund of anything beyond your deductible and agreed upgrades.

How overpayment happens

How to check your numbers

  1. Total all insurance payments: first check, supplements and released depreciation.
  2. Add your payments: deductible and any upgrades you chose.
  3. Compare the sum with the final contract price.

If insurance plus your payments exceed the contract price, you have overpaid, unless the extra was for agreed additional work.

Getting it back

Ask the contractor in writing for a reconciled invoice and a refund. If the insurer overpaid, for example releasing depreciation for work that cost less than the estimate, the insurer may ask for the difference back. Keep the whole file.

What is not an overpayment

If the final roof costs less than the insurer's estimate, you do not get to keep the difference as a reduced deductible. Your deductible stays the same, and on a replacement cost policy the insurer pays only what the work actually cost. In Georgia, a contractor cannot rebate any part of your deductible.

Related: recoverable depreciation, supplements and can a roofer pay your deductible.

In depth

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