Roof Claim Answers

Will homeowners insurance pay for a water leak?

Short answer. Homeowners insurance usually pays for damage from a sudden water leak, like a burst supply line, a failed water heater or rain through a storm-damaged roof, but not for the worn out part that leaked or for slow leaks that went on for weeks. Flooding from outside needs a separate flood policy.

Leak by leak

The slow leak exclusion

Almost every homeowners policy excludes constant or repeated seepage or leakage over weeks, months or years. Rot, warped subfloors and mold that grew from a slow drip are maintenance problems in the insurer's eyes. That is why a prompt report helps: the closer the claim is to the moment the leak started, the easier it is to show it was sudden.

The first day

  1. Shut off the water main or catch the roof drip.
  2. Photograph the damage and, if you can, the source.
  3. Call a water mitigation company for drying if materials are soaked.
  4. Report the claim and keep every receipt.
  5. Do not throw away the failed part or damaged materials until the adjuster says so.

If the source is the roof, see interior water damage from a roof leak and your duty to stop further damage.

In depth

Does homeowners insurance cover interior water damage from a roof leak?When interior damage from a roof leak is covered: storm openings, gradual leak exclusions, mold limits, and whWhat is a cosmetic damage exclusion on a roof, and does my policy have one?What a cosmetic damage exclusion says, why it hits metal roofs hardest, how to find one in your Georgia policyHow does a percentage wind and hail deductible work, and how do I calculate mine?Percentage vs flat deductibles: how a wind and hail deductible is computed from Coverage A, where it sits on y

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