Roof Claim Answers

What happens with homeowners insurance when the roof age is unknown?

Short answer. If you do not know your roof's age, the insurer will estimate it, often from property records, aerial images or an inspection, and that estimate may be older than the truth. Because age affects whether you can get a policy, how the roof is valued and what a claim pays, it is worth tracking down the real installation date and keeping proof.

Where to find the install date

Why it matters

Fixing a wrong age on your policy

Send your agent written proof of the installation year and ask for the policy record to be corrected. Keep a copy with your insurance papers.

If the age cannot be found

A professional inspection with photos documents the roof's current condition, which is often what the insurer really wants to know.

Related: roof age and insurance and payment schedules.

In depth

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